Privacy Policy
Effective Date: August 26, 2026
KinBridge Senior Solutions ("KinBridge," "we," "us," or "our") provides senior living placement and advisory
services, connecting families with senior living communities and related resources. This Privacy Policy explains
what information we collect through kinbridgeseniorsolutions.com (the "Site"), how we use it, and the choices
you have.
1. Information We Collect
We collect information you provide directly to us, including:
Contact information: name, phone number, email address, and mailing address.
Family assessment information: details you share about a loved one's care needs, health conditions,
mobility, cognitive status, budget, and location preferences, submitted through our intake and assessment
forms.
Communications: any information you provide when you call, email, or message us.
We also automatically collect limited technical information when you visit the Site, such as IP address, browser
type, device type, and pages visited, typically through standard analytics tools and cookies.
2. How We Use Your Information
To understand your family's needs and recommend suitable senior living communities or services.
To connect you with communities, agencies, or professionals relevant to your search.
To communicate with you about your inquiry, follow up, and provide requested resources (such as checklists
or guides).
To improve our Site and services.
To comply with legal obligations.
3. How We Share Information
KinBridge Senior Solutions is compensated by senior living communities upon successful placement, not by
families. Because of this:
We share relevant assessment information with senior living communities, home care agencies, or other
providers you ask us to connect you with, so they can evaluate fit and availability.
We do not sell your personal information to third parties.
We may share information with service providers who help us operate the Site or our business (such as form-
processing or scheduling tools), under obligations to protect your data.
We may disclose information if required by law or to protect the safety of you or others.
4. Health-Related Information
Some information you share with us about a loved one's care needs may be sensitive in nature. We use this
information solely to assist with placement and advisory purposes and share it only with providers directly
involved in that process, or with your consent. KinBridge is not a healthcare provider, and this information is not
part of a medical record covered by HIPAA.
5. Cookies and Analytics
The Site may use cookies or similar technologies to understand how visitors use the Site and to improve
functionality. You can control cookies through your browser settings.
6. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, or request deletion of your personal
information, or to opt out of certain uses. Virginia residents have rights under the Virginia Consumer Data
Protection Act. To exercise any of these rights, contact us using the information below.
7. Data Retention and Security
We retain personal information for as long as needed to provide our services and for legitimate business or legal
purposes, and take reasonable measures to protect it from unauthorized access or disclosure.
8. Children's Privacy
Our services are intended for adults seeking senior living or care resources. The Site is not directed to children,
and we do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent
revision.
10. Contact Us
SMS Terms & Conditions
By opting in through the chat widget on kinbridgeseniorsolutions.com, you agree to receive text messages from KinBridge Senior Solutions, including consultation follow-ups, appointment reminders, and updates about our services.
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to stop receiving messages. You’ll receive one confirmation message, and no further texts will be sent.
Reply HELP for assistance, or contact us at [email protected] or 7578638317.
Carriers are not liable for delayed or undelivered messages.
Consent to receive texts is not a condition of using our services.
See our Privacy Policy at kinbridgeseniorsolutions.com/privacy-policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
KinBridge Senior Solutions
757-863-8317
320 Pointers Dr, West Point, VA 23181